Skip to content
fernet.consultores

Splunk Observability Cloud

Managed Observability.

We operate your observability alongside you: collectors, instrumentation, detectors, dashboards and cost.

The problem we solve.

Observability is a living product: new services appear, versions change and detectors age. Without someone looking after it, it loses value within a few months.

What’s included.

  • Monitoring of collectors and telemetry
  • Onboarding of new services
  • Updating of collectors and instrumentation
  • Periodic review of detectors and cost
  • Report and follow-up meeting

How we work.

Five phases, always in the same order. Select each one to see what happens in it. In full projects they map onto the stages of our method.

We review what's monitored today, with which tools, which incidents went unnoticed and what it costs.

We design the collection layer with OpenTelemetry: agents, gateways, egress paths, common attributes and sampling.

We onboard new services, update collectors and instrumentation and maintain detectors and dashboards.

In each period we review with you the status, the changes made and the cost.

We tune cardinality, sampling and detectors based on real usage to contain cost and noise.

Technical capabilities.

  • OpenTelemetry Collector
  • Splunk Observability Cloud
  • Detectors and dashboards as code
  • Usage analytics
  • Change management

Use cases.

Small team

Have specialists on hand without growing headcount.

Many development teams

Maintain shared conventions while each one moves forward.

After implementation

Preserve the value of the project.

Benefits for your organisation.

  • Up-to-date observability
  • Cost kept in check
  • Conventions respected
  • Continuous improvement

Deliverables.

  • Periodic report
  • Change log
  • Cost review
  • Improvement plan

Frequently asked questions.

What service levels do you offer?

We agree them with you based on criticality and the hours of coverage you need.

Do you work with our development teams?

Yes, we help them instrument their services following the shared conventions.

Can we start with a small scope?

Yes, and expand it once you see results.

Shall we talk about Managed Observability?

Tell us about your situation. If this service is not what you need, we will tell you; if it is, we will propose a concrete first step.

Request this service