Slow website
Know which pages and resources are slowing load times.
Real User Monitoring (RUM).
What your real users experience on web and mobile, linked to backend traces.
The problem we solve.
Server-side dashboards can be all green while users wait seconds for a page to load, or an app fails on a specific phone model. Without real-user data, that experience is invisible.
What’s included.
- Web application instrumentation
- iOS and Android app instrumentation
- Experience metrics and Core Web Vitals
- Linking sessions with APM traces
- Experience dashboards and detectors
How we work.
Five phases, always in the same order. Select each one to see what happens in it. In full projects they map onto the stages of our method.
We review what's monitored today, with which tools, which incidents went unnoticed and what it costs.
We design the collection layer with OpenTelemetry: agents, gateways, egress paths, common attributes and sampling.
We instrument the web and mobile applications, configure what is captured and what is masked, and link to APM.
We check the agent's impact on page load and that sessions link to their backend traces.
We tune cardinality, sampling and detectors based on real usage to contain cost and noise.
Technical capabilities.
- Splunk RUM
- Browser RUM
- Mobile RUM
- Core Web Vitals
- Session replay
- RUM–APM linking
Use cases.
Mobile app
Detect failures by version, device or network.
Releases
See the effect of a new version on users.
Benefits for your organisation.
- Measurable user experience
- Problems detected before complaints
- End-to-end diagnosis
- Priorities based on real impact
Deliverables.
- Instrumented applications
- Experience dashboards
- Detectors
- Privacy and data-capture guide
Frequently asked questions.
What about privacy?
We configure what's captured and what's masked to meet your policy and applicable regulations.
Does it affect website speed?
The agent is lightweight; we check its impact before deploying it to production.
Does it work with single-page applications?
Yes, single-page applications are supported.
Other Splunk Observability Cloud services.
Shall we talk about RUM?
Tell us about your situation. If this service is not what you need, we will tell you; if it is, we will propose a concrete first step.
Request this service