On-call teams
Diagnose incidents faster.
Splunk Observability Training.
Training in Splunk Observability Cloud: metrics, APM, RUM, Synthetics, detectors and dashboards.
The problem we solve.
An observability platform only shortens incidents if whoever is on call knows how to navigate it: from a detector to the trace, from the trace to the log, and from the log to the root cause.
What’s included.
- Observability concepts
- Infrastructure Monitoring and navigators
- APM and distributed tracing
- RUM and Synthetic Monitoring
- Detectors, SignalFlow and dashboards
How we work.
Five phases, always in the same order. Select each one to see what happens in it. In full projects they map onto the stages of our method.
We assess the group's starting level and what they need to be able to do by the end.
We design the programme: syllabus, exercises, practice environment and schedule.
We deliver the sessions with troubleshooting exercises in Splunk Observability Cloud.
The group diagnoses a simulated incident, moving from detector to trace and from trace to log.
We gather feedback and results and refine the programme for future editions.
Technical capabilities.
- Splunk Observability Cloud
- Splunk APM
- Splunk RUM
- Splunk Synthetic Monitoring
- SignalFlow
- Detectors
Use cases.
Developers
Understand how their services behave.
After a rollout
Make sure the platform is actually used.
Benefits for your organisation.
- Faster diagnosis
- Full use of the platform
- Teams working independently
- Better-designed detectors
Deliverables.
- Course materials
- Hands-on exercises
- Diagnostic guide
- Final assessment
Frequently asked questions.
Is it suitable for development teams?
Yes. We cover how to read traces and metrics for their own services, not just platform operation.
Does it include OpenTelemetry?
It covers what you need to understand where the data comes from; for more depth there is the dedicated OpenTelemetry training.
Other Training & Certification services.
Shall we talk about Observability Training?
Tell us about your situation. If this service is not what you need, we will tell you; if it is, we will propose a concrete first step.
Request this service