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AI Automation.
Process automation that combines rules, workflows and AI where rules alone are not enough.
The problem we solve.
Many processes are automated up to the point where someone needs to interpret a text, classify a case or extract data from a document. That is where they remain manual, even though they are repetitive.
What’s included.
- Analysis of the process and its manual steps
- Classification and extraction with models
- Integration into existing workflows
- Human review of uncertain cases
- Measurement of accuracy and time saved
How we work.
Five phases, always in the same order. Select each one to see what happens in it. In full projects they map onto the stages of our method.
We identify the use case, the data available, the risks and how success will be measured.
We design the solution: models, data, integrations, security controls and traceability.
We integrate classification or extraction into the workflow, with human review for uncertain cases.
We measure accuracy and volume automated on real cases against the manual process.
We tune the system based on real usage and monitor the system like any other production service.
Technical capabilities.
- Text classification
- Document data extraction
- Workflow orchestrators
- APIs and webhooks
- Human review
- Accuracy metrics
Use cases.
Documents
Extract data from invoices, contracts or forms.
Incoming email
Classify messages and route them to the right people.
Benefits for your organisation.
- Less repetitive manual work
- Shorter response times
- Measured quality
- People focused on the difficult cases
Deliverables.
- Automated process
- Accuracy metrics
- Human review procedure
- Documentation
Frequently asked questions.
What happens when the AI gets it wrong?
Low-confidence cases go to human review, and we measure accuracy continuously.
Do we have to change our tools?
Usually not; we integrate with the ones you already use.
How are the results measured?
By accuracy, volume automated and time saved, compared with the starting point.
Other Artificial Intelligence services.
Shall we talk about AI Automation?
Tell us about your situation. If this service is not what you need, we will tell you; if it is, we will propose a concrete first step.
Request this service